BD (Becton, Dickinson and Company) Junior Product Complaint Representative with French in Wroclaw, Poland

Job Description Summary

Job Description

As a Junior Product Complaint Representative with French, you will be responsible for receiving, capturing, translating and following customer’s product complaints in line with our Quality Management System and a standardized, end to end complaint handling process

Additionally, your task will be managing of product complaints and their follow-up in a timely and accurate manner with clear accountability for quality, compliance and data integrity and monitoring follow-up and translate customer communication, to be able to serve and inform our customers in their local language

To be a successful candidate you will have an advanced level of French and English languages . Any experience in Customer facing/ healthcare/ medical/ pharma environment would be a plus.

Furthermore, the following skills and experiences are required: ​ ​ ​

  • Positive Quality attitude

  • Degree level required (last-year students are also welcome)

  • Strong customer focus and interpersonal skills

  • Excellent communication skills

  • Ability to work independently and manage time effectively

  • Familiarity with MS Office applications, like MS Excel

  • Willingness to work in detail oriented way and to seek for improvements

You can look forward to working in an international company, first-in-class in its business area, great benefit package (e.g. health insurance, medical care, lunch vouchers, sport /entertainment bonus), friendly work environment and healthy oriented culture (healthy food, sport activities, participation in pro-health actions and events, charity initiatives). You might expect to work in new, modern offices in the city center developed to work and live healthy lives and competitive compensation and motivation system as it is a great opportunity for professional growth - challenging and rewarding work with a dynamic, international team.

Interested in a career with BD, but this position doesn’t fit your skills and experience? Join our external EMEA Talent Community here: http://bd.tal3nt.community/

Primary Work Location

POL Wroclaw - Legnicka

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.