BD (Becton, Dickinson and Company) HR Specialist with Dutch in Wroclaw, Poland
Job Description Summary
As a Junior HR Specialist you will be responsible for providing proactive administrative support to employees of BD via email and phone. You will be answering inquiries and resolving problems of basic to moderate complexity, actively re-directing incoming callers to self-service options through call scripts and supporting clients with being self-sufficient by teaching them how to use direct access tools and the knowledge management portal.
Additionally, you will be responsible for:
Building good relationships with the customers
Managing computerized system for tracking and information gathering
Executing standard processes in Workday system
As from a successful candidate, it is our important expectation that you have related experience in a customer service environment (HR call center experience is desirable). Very good knowledge of English and Dutch is a must.
Furthermore, the following skills and experiences would be an asset:
Excellent oral and written communication skills
Ability to resolve routine problems and questions independently
Ability to pay close attention to details and use time effectively
Multi-tasking capabilities to manage several caseloads
Experience using a Human Resource Information System is desirable, especially Workday
We can offer you a great possibility to work in an international company (first-in-class in its business area), competitive compensation with great benefit package (e.g. health insurance, medical care, lunch vouchers, and sport /entertainment bonus), friendly work environment and healthy oriented culture (healthy food, sport activities, participation in pro-health actions and events, charity initiatives). We are based in a new, modern office in the city center, developed to live healthy lives and to have a great opportunity for professional growth as well as challenging and rewarding work within a dynamic, international teams.
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Interested in a career with BD, but this position doesn’t fit your skills and experience? Join our external EMEA Talent Community here: http://bd.tal3nt.community/
Primary Work Location
POL Wroclaw - Legnicka
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.