BD (Becton, Dickinson and Company) EMEA ASC Service Delivery Manager Talent and Rewards in Wroclaw, Poland

Job Description Summary

Job Description

The EMEA ASC Service Delivery Manager Talent and Rewards focuses on providing exceptional HR service delivery to HR Business Partners (HRBPs), HR Centers of Expertise (COE), managers and employees while increasing process efficiency, productivity and standardization in these areas. Works with HR leaders to deploy standards and practices and utilize the HR service delivery capabilities at their fullest potential, enabling the HRBPs and HR COEs and managers to fulfill their designated strategic roles.

We are looking for the candidate with below skill set:


  • Setting goals for the team, developing organizational capability and modeling how we work together

  • Identifies and communicates key responsibilities and practices to team associates

  • Foster cooperation and collaboration across ASC teams, HR BPs and with COEs to ensure coordinated, optimal and high-quality services to customers

  • Serve as part of the regional HR Service Delivery leadership team collaborating and partnering with other HR functional leaders to continuously refine and improve the HR Service Delivery model

  • Support complex projects, including new policies, programs, systems implementation, and other business reorganizations in collaboration with key stakeholders e.g. IT, HRS, HRBPs, COEs

  • Demonstrate interpersonal awareness and cross-cultural competence, leverage and value diversity and foster collaboration

Planning and Execution:

  • Manage daily operations and service to ensure delivery of accurate and timely Talent Acquisition, Total Rewards, Reporting and Mobility services

  • Develop operational and tactical plans for the team, managing execution, and measuring results

  • Prepares, communicates and educates customers and team on changes in HR policies and practices

  • Plans and manages processes and practices and ensures that they are aligned with company business goals and objectives

  • Continuously identify and analyze opportunities for process improvement and customer service enhancements, ensuring collaboration with internal and external stakeholders.

Business Acumen:

  • Providing functional expertise and executing functional responsibilities with the areas of responsibility (Talent Acquisition & Management, Total Rewards, Global Mobility, Reporting)

  • Oversees process improvements to ensure efficient and accurate delivery of services

Partnership and Team Building:

  • Providing team members with coaching, feedback, and developmental opportunities and building effective teams: Challenges and inspires associates to achieve business results

  • Ensures associates adhere to legal and operational compliance requirements

  • Provides coaching, direction, and leadership support to team members in order to achieve business and customer results

To be successful as a EMEA ASC Service Delivery Manager Talent and Rewards, you will need to have minimum 7 years of professional experience. Strong knowledge of both HR Shared Service models and HR Processes (tools and best practices). Ability to build and maintain strong working relationships with a large number of individuals across all levels in the organization and meet the deadlines and handle multiple tasks simultaneously. You will need the ability to communicate effectively within all levels of the Company, including Senior Leadership, both written and verbal.

Furthermore, the following skills and experiences are required: ​ ​ ​

  • Fluent in English

  • Academic degree

  • Strong knowledge of project management methodologies

  • Possess excellent communication (written and oral) skills and excellent presentation skills,

  • Strong customer focus

  • Ability to work independently.

  • Strong Analytical Skills

  • Ability to travel ( approximately 20% of ​time)

We can offer you a great possibility to work in an international company (first-in-class in its business area), competitive compensation with great benefit package (e.g. health insurance, medical care, lunch vouchers, and sport /entertainment bonus), friendly work environment, flexible working hours and healthy oriented culture (healthy food, sport activities, participation in pro-health actions and events, charity initiatives). We are based in a new, modern office in the city center, developed to live healthy lives and to have a great opportunity for professional growth as well as challenging and rewarding work within a dynamic, international teams.

Interested in a career with BD, but this position doesn’t fit your skills and experience? Join our external EMEA Talent Community here:

Primary Work Location

POL Wroclaw - Legnicka

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.