BD (Becton, Dickinson and Company) Physician Training Coordinator- Temporary in Tempe, Arizona

Category: Medical Device/ Medical Affairs

Job ID: 2018-11450

Career Level: experienced

Division: Bard Peripheral Vascular

Relocation: No

Location: Tempe,Arizona,United States


Becton, Dickinson Interventional (BDI) is a leading multinational developer, manufacturer and marketer of innovative, life-enhancing medical technologies in the fields of vascular, urology, oncology and surgical specialty products, employing over 65,000 people across 50 countries around the world. Founded more than 100 years ago, BDI pioneered many devices that are cornerstones of modern healthcare. BD - PI is the vascular division within BDI and focusses on interventional products for peripheral arterial disease (PAD), end stage renal disease (ESRD), and Cancer.

We expect the highest levels of quality, integrity, service, and innovation from our employees – on the job and in the communities in which we work and live. In return, we foster an environment where individuals are treated with fairness, respect, and feel valued, acknowledged and rewarded.

Be Your Best at BD-PI – and ultimately, you can have an impact on the lives of people around the world.


Summary of Position with General Responsibilities:

Assists with planning and coordination of all aspects of physician and customer training and education programs conducted through Bard Peripheral Vascular and Bard Biopsy Systems; includes organizing and ensuring meeting details and logistics are completed in advance of the training for both internal and external BPV customers. Additionally, responsibilities will include (but is not limited to) accurate and complete post-training duties such as training evaluation scores dissemination, invoicing and processing of course financial documentation.

Essential job Functions:

  1. Assists with planning and the conducting of off-site BPV training programs and Physician Education.

  2. Meeting Logistics:

  • Assist with coordination of local transportation company for attendees, trainers, and BPV staff’s transportation to and from the meeting sites.

  • Assist with coordination of rental and delivery of capital equipment used in training courses e.g., C-arms; exam tables; anesthesia machines

  • Inventory, order, and assure delivery of BPV products used in courses

  • Maintain inventory of non-BPV ancillary product used in courses: wires, catheters, etc.

  • Re-ship remaining inventory after course

  • Assure product and materials are shipped in a timely fashion to each site.

  • Communicate proactively with TM responsible for site.

  • Assist TM with inventory checks, product monitoring and on-site personnel needs (Local RTs to operate C-Arms)

  • Assist with coordination of course binder construction and shipment

  • Update and publish course brochures

  • Edit/proof read all course materials, in addition to maintaining course supplies

  1. Meeting Enrollment:
  • Maintain calendar of physician and customer training

  • Systematically communicate course availability

  • Enroll physicians according to prescribed process

  • Secure physician contact information accurately

  • Air flight, lodging, transportation, special needs

  • Communicate physician information and account number

  • Produce course attendance certificate

  • Obtain course director signatures

  • Assure certificates and all correspondence delivered effectively

  1. Administrative Duties
  • Comply with defined policy related to obtaining consulting agreements

  • Seek continuous updates from corporate legal and regulatory on rules and compliance governing C.R. Bard sponsored customer training events

  • Maintain and report expense records for each course

  • Maintain open communication with co-sponsoring companies

  • Obtain and keep necessary information for honorarium check requests

  • Assure honoraria payments are processed in strict accordance with quality initiative guidelines.

  • Assist with accurate and complete billing, cross-charging and other financial duties associated with course

  • Report to Manager, Physician Training weekly on outstanding projects, objectives, and timelines

  1. General Department Support
  • Provide professional communication between programs and physician customers.

  • Coordinate all travel, lodging, transportation, and meal logistics for customers and BPV personnel

  • Work with training site staff and faculty to ensure regulatory requirements for training programs are met

  • Assure use of presentation template

  • Communicate pro-actively with physician trainees, trainers and BPV personnel

  • Provide department communication and administrative support

  • Manage a complete and detailed program records database (up to and including Customer Service Management databases )

Basic Qualifications:

  1. Demonstrate systematic planning and task completion skills

  2. Organization skills to assure high quality program results

  3. Easily and readily conversant with and comfortable around medical professionals

  4. Versatile communication style possessing customer service orientation

  5. Detail orientation

  6. Think logically and act responsibly in short time frame

  7. Computer skills: Microsoft Office Suite; Access database management a plus

  8. Conduct comprehensive internet searches as needed

  9. Extremely flexible

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status