BD (Becton, Dickinson and Company) Applications Specialist in Sydney, Australia

Job Description Summary

To assist with the marketing, sales and support of BDBiosciences Research Solutions including instruments and reagents to exsisting and new customers through the provision of Applications Support, training and customer support, key relationship management and targeted promotional activities.

Job Description

Responsibilities:

  • Achievement of agreed sales targets for the BD Biosciences Flow Cytometry Instrumentation, Research Reagent and Clinical Flow Cytometry Reagents, by supporting Account Managers and Engineers with applications and technical support in both the the Life Science Research market and Clinical Diagnostic Market.

  • Provide an ‘in house’ training facility utilising available instrumentation to offer customers ‘on going’ or ‘refresher’ training courses. Where training is a BD product and charged appropriately.

  • Review and preparation of Training Materials for customers and technical specialists.

  • Maintain vigilance of our customer base so as to quickly identify training requirements for new and existing users.

  • Initiate a training programme on new products for relevant BD associates of the Biosciences team.

  • Identify and report potential leads for the Flow Cytometry instruments and reagents of products in Clinical Laboratories, Research institutions and universities in Australia and New Zealand.

  • Support the Business Team in the marketing of the Flow Cytometry instruments by providing education, product training and technical assistance to all existing customers.

  • Provide management with information on activity in the market place, which includes including competitive activity, product assessment and market surveys.

  • Provide management with a written report on technical and training activities with analysis to include market information and related issues.

  • Maintain a high level of technical expertise and product knowledge, and keep up-to-date with changes in market environment and relevant technologies that may occur in the sciences we support.

  • Maintain company property, including computer equipment, in good working condition and also maintain an image that reflects the professional standards of Becton Dickinson at all times.

Knowledge and Experience:

  • Completed tertiary education up to BSc or equivalent in life sciences as a minimum

  • PhD in Immunology or related field preferable

  • Excellent product knowledge of, and expertise relating to Flow Cytometry in both Research Laboratories and Clinical Diagnostic laboratories.

  • Strong scientific knowledge and practical expereience in Molecular Biology or genomics particularly relating to current single-cell gene expression techniques (including NGS, sample prep/library prep for genomic analysis, PCR,qPCR and digital PCR)

  • At least 3 - 5 years laboratory experience in operating Flow Cytometry instrumentation in either an Immunology Laboratory or Clinical Diagnostic Laboratory.

  • Previous experience and demonstrated ability in business acumen and commercial skills preferred

Primary Work Location

AUS Sydney - North Ryde

Additional Locations

Work Shift

BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.