BD (Becton, Dickinson and Company) Sales Contract Administrator in San Jose, California

Job Description Summary

Job Description


BD, a leading global medical technology company that makes and sells medical devices, instrumented systems and reagents, is dedicated to improving people’s health throughout the world. BD is focused on improving drug therapy, enhancing the quality and speed of diagnosing infectious diseases, and advancing research and discovery of new drugs and vaccines. The Company’s capabilities are instrumental in combating many of the world’s most pressing diseases. Founded in 1897 and headquartered in Franklin Lakes, New Jersey, BD employs more than 40,000 people in approximately 50 countries throughout the world. The Company serves healthcare institutions, life science researchers, clinical laboratories, industry and the general public.

BD is an Equal Opportunity/Affirmative Action Employer.

This role will be part of a team that manages the contract offer development, including Terms and Conditions, Master Agreements, Reagent Rental Contracts, Reagent Plus Agreements, Reagent Purchase and Service Coverage Contracts and Government Contracts.

You will be expected to execute best in class, innovative, enterprise contract offer development and negotiation capabilities and assist with developing policy, process and documentation to ensure the effective implementation of complex, critical contract activities, managing business opportunities and risks appropriately. Specifically, this role will consult, structure, negotiate and finalize effective, executable, strategic sales contracts and distribution agreements.

Duties and Responsibilities:

  • Work directly with Sales Contracts Manager to ensure contract terms and conditions are negotiated in accordance with established BD contract standard T&C policies and procedures, as well as legal and regulatory requirements

  • Manage the sales agreement contract lifecycle including (but not limited to) planning, analyses, drafting/redlining, negotiation, facilitating internal approvals, execution, amendment, extension and retirement

  • Facilitate both internal and external calls, in order to review and resolve conflicts and finalize contracts

  • Respond accurately to customer and field sales personnel inquiries; providing pricing, terms, availability, terms and conditions, etc.

  • Ensure customer and material master data is maintained accurately and completed

  • Support BD sales team on issue resolution and deal management regarding purchase order and Reagent Rental Contract T&Cs

  • Maintain high level of customer support-responsiveness, timeliness, customer service (contract questions, issues)

  • Coordinate post-deal activities and ensure smooth transition with post-deal team counterparts in Instrument Order Management and/or Sales Contract Administration

  • POC for Contract Consultant with first review of non-standard language provisions. Assist in drafting and seeking approval of new language when necessary

  • Act as subject matter expert in preparation and analysis of proposals

  • Develop and maintain standard policies and procedures to drive operational efficiencies and standardization of terms & conditions

  • Ensure that risks are mitigated, and provisions are preferred or acceptable per company standard; and that contract terms & conditions are negotiated in accordance with established BD Commercial Operations policies and procedures, as well as legal and regulatory requirements. As necessary, assist in modifying and updating department policy and procedure documentation

  • Support process improvement projects (templates, standard terms, system updates, etc.) to drive such operational efficiencies and standardization of terms & conditions

  • Maintain hard copy contract files. Must manage own filing in a timely manner

  • Responsible to manage and track all customer interactions using the SAP contract’s internal notes

  • Follows Environmental, Health, and Safety (EH&S) policies and procedures. Takes responsibility for safety in immediate work area. Notifies supervisor of all observed hazardous conditions or unsafe work practices

  • Performs other related duties and assignments as required


  • High School Diploma

  • 3+ years of commercial contract development experience

  • Strong understanding of commercial and government contracts, including contract strategy development, negotiations, policy development and standardization of general terms with Medical Device products

  • Must be able to work independently, multitask and prioritize workload in order to meet demanding deadlines including flexible work hours

  • Strategic and analytical problem solver with strong business acumen

  • Demonstrated customer centricity skills

  • Demonstrated ability to act with speed, agility and accountability to drive desirable outcomes

  • Proven ability to quickly establish credibility, trust, and support within all levels of organization

  • Excellent verbal and written communications skills are essential

  • Proficiency in Microsoft Office, including Word and Excel, required

  • Proficiency in Configure, Price Quote (CPQ) and Salesforce applications highly desirable

Key Competencies

  • Customer Focus

  • Enterprise Mindset

  • Action-Oriented

  • Business/Operational Acumen

  • Process Effectiveness

  • Organizational Agility

Primary Work LocationUSA CA - San Jose

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status