BD (Becton, Dickinson and Company) Flow Cytometry Instructor in San Jose, California
Job Description Summary
Do you have flow cytometry experience and enjoy teaching others? If so, this opportunity may be right for you!
BD Biosciences is looking for a Flow Cytometry Trainer. This position will be responsible for conducting technical training courses for BD Biosciences, Cell Analysis external and internal customers at the BD training center, virtually online, or at the client's site. In addition, the Flow Trainer provides field-based applications and sales support as assigned.
Delivers classroom lectures, conducts laboratory training sessions, administers examinations, and prepares student evaluations as described in lesson plans
Reviews lesson plans, laboratory exercises, training guides, and other course materials to support delivery of training
Maintains mid level of knowledge and expertise with existing instruments, reagents, software, and applications, and develops expertise on new products
Provides support for pre-sales activities, such as instrument, software, and reagent demonstrations in Sales and Marketing sponsored events (e.g., workshops, demonstrations at customer sites or at trade shows, seminars at customers sites or user group meetings)
Provides product support for post-sales activities such as technical consultations at customer sites or via remote sessions (eg, teleconferences or webinars) and shares results of the visits and support sessions to ensure collaborative efforts among different customer-facing groups
Assists customers with flow cytometry workflow development, optimization and implementation, and other support, such as multicolor panel design and assay development
Delivers technical presentations in alignment with BD business initiatives
Participates in escalations process. Participates in product incident report/customer complaint reporting systems
Makes recommendations for new products and applications as well as enhancements for existing products
Keeps abreast of the basic requirements for regulatory compliance in own area of work and complies with those requirements. As required, participates in training on regulatory issues affecting own area of work
Participates in regulatory compliance questions/issues escalations process
Promotes a safe work environment, and participates in Environmental Health and Safety programs. Notifies management of all observed hazardous conditions or unsafe work practices
Works independently, with minimum direct supervision
Performs other related duties and assignments as required.
Bachelor's Degree highly preferred
A minimum of 2-3 years of flow cytometry experience
Some experience in flow cytometric applications is required.
Ability to travel for field-based training and support up to 60% of the time
A valid driver's license
Bachelor’s degree and/or advanced degree in life science or clinical fields
Experience teaching technical topics
Experience providing onsite sales technical customer-facing support
Experience providing technical demonstrations in support of Sales
Knowledge of BD Biosciences products
Effective analytical, troubleshooting, and problem solving skills.
Effective interpersonal, written, and oral communication skills.
Effective organization and planning skills.
Primary Work LocationUSA CA - San Jose
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status