BD (Becton, Dickinson and Company) Sr Program Manager, Early Adopters in San Diego, California

Job Description SummaryThis position is in the Medication Management Solutions business and reports to the Group Manager, Customer Strategy Pyxis Dispensing and MMS HealthSight Platforms. This position drives identification of Early Adopter sites for product releases, provides oversight of the Early Adopter active projects, ensures Early Adopter validation of new features and functionality, and engages with customers and internal teams to communicate Early Adopter Project status.

This position will collaborate closely with Product Managers, R&D, Downstream Marketing, Global Marketing Teams, Global Customer Service, and adjacent businesses.

Job Description

Responsibilities:

  • Become subject matter expert for Early Adopter Customer Management

  • Take ownership for Early Adopter customer account management and LCR product success

  • Understand and communicate Early Adopter customer needs with Internal teams, both Domestic and International

  • Collaborate with Global Customer Service, R&D, and Development Operations to improve and streamline LCR timelines and processes

  • Ensure specialized customer programs are incorporated in the portfolio planning

  • Identify Global Product Development Process improvements to further optimize the product development validation process and product launch.

Requirements:

  • Located in San Diego, CA. Position is based in the San Diego offices.

  • Strong Project Management experience, with ability to effectively multi-task across projects

  • PMP preferred.

  • Experience with healthcare enterprise software or medical device implementations a plus

  • Understand medication management processes in key global markets (United States, China, Western Europe, Latin America, Canada, Middle East, ANZ, etc.)

  • Creative and innovative thinking around customer problems and developing solutions.

  • Excellent communication, presentation and writing skills.

  • Collaborator with a track record of success in highly matrixed global organizations.

  • 5-10 years’ experience in a healthcare, medical device and/or related industry experience.

  • Bachelor’s degree in Business, Marketing, Engineering, or a Life Science

  • 25 – 30% Travel. Some International travel may be necessary.

Primary Work LocationUSA CA - San Diego TC Bldg C&D

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status