BD (Becton, Dickinson and Company) Specialist I, Quality Document Systems Management in San Diego, California

Job Description Summary

Job Description

Summary

As directed by the Quality Manager, the Specialist I is accountable for support of the continued development, improvement and implementation of the Quality Systems as well as maintaining compliance with regulations, standards, and Corporate requirements. This position is responsible for the coordination and management of the document control and change management process and related systems, including ACR – Assessment of Change Request and DMS - Document Management System. The Quality System Specialist I is the subject matter expert in these areas and has the local responsibility for ensuring complete and consistent implementation of changes.

Responsibilities

  • Change Coordinator – Responsible for governance of the change management process to ensure accuracy, efficiency, and compliance.Works with project leaders and team members to determine change implementation strategies and to identify/ collect controlled documents and SAP data objects that will be impacted by proposed changes. Ensures that change packages are complete for release/ implementation according to strategy and system requirements. Manages workflow tasks and verifies that appropriate individuals are assigned to tasks in the process.

  • ​Responsible for assigning new document numbers for various business units that may or may not use the same document management system.

  • Develops and delivers training to associates on Change Management and Document Management System (DMS) and provide guidance and support to end users, including system troubleshooting and issue escalation.

  • Responsible for processing requests for employees in the current learning management system, assisting users and managers establish appropriate training objectives.

  • C2C Administrator and CUP (Compliant User Provisioning) Super User – Responsible for management of the C2C (Compliance to Capability) Learning Management System. This includes maintenance of training records and curriculum related to Quality System and SAP. As CUP Super User, is responsible for administration of new role requests in SAP.

  • Responsible for identifying and implementing improvements to the overall document control and change management process.

  • Responsible for the quality and accuracy of the Quality records including document security.

  • Create, review and revise documentation procedure according to standard operating procedures.

  • Process, distribute, and maintain controlled documentation using a document control system.

  • Process documents for revision and approval.

  • Organize the routing of documents throughout the process from conceptualization, approvals, and distribution.

  • Maintain Quality Systems SharePoint site.

  • Upload training when new documents are released

  • Train staff on document control processes and procedures.

  • Support users of the Quality system via email, phone and in-person requests.

Qualifications

  • High School Diploma or GED required, Associate's or Bachelor's Degree strongly preferred

  • Minimum 2 years of exprience with quality systems, document control systems and learning management systems (administration experience preferred)

  • Proficient in MS Word and Excel including v lookups and pivot tables

  • Experience with SAP preferred

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status

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Primary Work LocationUSA CA - San Diego TC Bldg C&D

Additional Locations

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Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status