BD (Becton, Dickinson and Company) Analyst, Operations Support – Fleet Integration in San Diego, California

Job Description Summary

Job Description

What Commercial Operations contributes to BD

The mission of the CoE is to enable commercial strategy and drive profitable sales growth by shifting our mindset to being more “front office”, by exceeding customer needs and improving customer experience in the areas of contracting, sales operations, business analytics and program management/operational excellence.

This will be accomplished by standardizing, automating and integrating (CoE approach) as one company, driving data integrity and remaining agile to the evolving needs of customers and BD’s Go-to-Market corporate and BU strategies.

The Center of Excellence (CoE) team will embrace industry leading capabilities, develop our talent and know- how, hold ourselves accountable to strong performance and operate by the highest values and culture of the company.

Accountabilities in this role

Reporting to the Sr Manager, Operations Support, this position will support the US Region’s Operations Support Team through BD & BARD integration effort and is expected to last for an estimated two years. The primary responsibility of this position is to assist in activities/efforts related to the integration of US Region Company Fleet Program with responsibilities, including but not limited to policy comparison and benchmarking, cost analysis, program harmonization communication, driver on/offboarding, vehicle/driver data migration, vehicle procurement, replacement, maintenance, disposal, supplier maintenance/accident coordination and implementation of the driver safety program. This role will be responsible for executing the harmonization and integration of the BD commercial fleet program strategies, operations, compliance, metrics/reporting, MVR check, safety training, etc for Sales and Service organization. This role will serve as a key player involved with the transformation and harmonization of the fleet program for the new combined company of BD/BARD. The Fleet Integrator will partner closely with our key stakeholders, including Operations Support team, Sales Leaders and Service Leaders, Cross-functional Business Partners, HR, Risk, Procurement, Finance and suppliers to administer the policies and operations of the fleet program. He / she will also be part of the core team to ensure we are meeting our fleet integration timeline, target, and policies / procedures are being followed by drivers across US Region.

This position is a challenging and critical/highly visible role, works with all levels of associates and management. This role offers exceptional challenge and professional development opportunities as it will touch on every aspect of the Fleet Program and offer exposure to other responsibilities within the department. The right fit will be someone who has the creativity to solve problems, quick learner, thrive independently in a fast-paced environment, and be a people-person, organized and have exceptional communication skills. We're looking for an engaged and customer-focused professional with strong computer & analytical skills, as well as superb time management and prioritization abilities. Logical thinking is a must in this role.

The best candidate for this position is a self-starting, organized, well-articulated, personable, multi-tasker that can thrive in a high-stress environment and prioritize their tasks in order to be successful in their role. He/she is comfortable with having critical and sometimes difficult conversation with management / drivers to ensure program goals are met, and policies are followed. This person must possess the ability to identify opportunities for cost savings/avoidance, process improvements, evaluate relevant options and execute appropriate solutions. He/she will operate with minimal direction, a sense of urgency, and strong accountability for his/her results. He/she will need to be able to demonstrate assertiveness in ensuring the program integrity is being upheld when challenged.

IMPORTANT: This position will support the US Region’s Operations Support Team through BD & BARD integration effort and is meant to have a two-year term. Full benefits and candidates will be eligible to apply for other roles after the two-year period but there is no guarantee of placement into another role.

Essential Responsibilities:

  • Coordination of all integration activities for U.S. Fleet company car & non-fleet program (900 vehicles).

  • Day-to-day execution of our US fleet program harmonization plan & strategies.

  • Drive program integration targets and compliance.

  • Lead the efforts in operationalization of the harmonization of the fleet program and policies for the new combined company.

  • Program stabilization.

  • Primary contact for associates, third party program administrators and vendors on fleet related matters.

  • Make recommendations on fleet program best practices and policies based on expertise.

  • Work with external fleet vendors to coordinate and complete vehicle acquisitions.

  • Responsible for the ongoing process of on/offboarding vehicles into / from the fleet.

  • Responsible for determining surplus vehicle inventory level to allow for sufficient vehicle reallocation while minimizing financial burden on the budget.

  • Update vehicles and driver database to ensure accurate reporting functionalities within the vendor system.

  • Plan, coordinate, and direct fleet management operations including vehicle procurement, maintenance/repair escalations, and disposal in conjunction with our suppliers.

  • Maintain and manage electronic information systems for inventory control, financials, and record keeping as required for fleet management operations.

  • Evaluate and assess exception requests and provide recommendation based on policies & best practices.

  • Support annual MVR process led by Risk Management.

  • Communicate with drivers, leadership team, and other departments to keep all stakeholders informed of program updates and changes.

  • Approve and process monthly fleet vendor invoices.

  • Research and propose cost saving opportunities for management reviews.

  • Responsible for bi-annual replacement cycles.

  • Enforcing a fleet safety program that includes safety training, accident and violations management and recoupment.

  • Deliver fleet reporting and metrics such as mileage reporting, billing, trending, violations, accident, fuel and maintenance compliance and vehicle inventory for review and analysis vs specific business objectives.

  • Perform routine “what-if” scenario analyses in determining program optimization in various areas

  • Partner with Payroll to perform personal use deduction quarterly audit and year end true up / reconciliation.

  • Other duties as assigned, including but not limited to providing cross-coverage to other areas within Operations Support.

  • 10% - 15% out of state travels might be required for this position to accommodate integration activities.

Qualifications

  • Bachelor’s Degree and similar field or relevant work experience.

  • 3 – 5 years of operations/fleet/logistics/financial or related experience preferred. Relevant experience in corporate commercial fleet preferred.

  • Experience in a fast-paced, matrix driven environment in a large sized corporation where status quo is always challenged.

  • Demonstrate ability to perform well in a multi-task environment.

  • Strong organizational and analytical skills required.

  • Ability to handle high-volume transaction environment with great attention to details.

  • Excellent interpersonal and organizational skills.

  • Data driven decision making mentality and sound business judgment through strong analytical thinking. Ability to develop and present key analyses and recommendations for business strategy development and operational decision making.

  • Superior interpersonal and written/oral communication skills with the ability to relate well and cooperate with others to effectively coordinate activities and accomplish goals.

  • Demonstrate advance skills with computer software (Microsoft Word and Excel, PowerPoint, Outlook, Internet, and other proprietary software).

  • Ability to work independently and with others to support strong team development.

  • Results oriented to ensure accurate delivery of duties in timely manner.

  • Knowledge of core capabilities/competencies approach to administrative functions.

  • Demonstrate ability to effective problem-solving while exhibiting sound judgment and successful stress/risk tolerance.

  • Willingness and ability to accept and take on additional projects and responsibilities, and to work overtime as requested.

  • Ability to handle confidential material and information in an ethical and professional manner.

Key Competencies

  • Strategic Thinking

  • Customer Focus

  • Business Acumen

  • Personal Courage

  • Drive for Results

  • Teamwork / Collaboration

  • Inspirational leadership and mentorship

Primary Work LocationUSA CA - San Diego Bldg A&B

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status