BD (Becton, Dickinson and Company) Sr. Credit Representative in Lowell, Massachusetts
Job ID: 2018-11752
Career Level: experienced
Division: BDI Corporate
Location: Lowell,Massachusetts,United States
Summary of Position with General Responsibilities:
Approve daily extension of open account credit for new orders under established credit limits. Recommend renewals and increases of credit limits. Participate in the 5:30 – 6:30 PM order review rotation. Place accounts on credit hold. Responsible for initiating the daily collection activity for an assigned portfolio of accounts. This activity includes phone calls and e-mails to customers, interaction with internal departments, and if necessary, the field sales organizations, to collect/ resolve receivable balances.
Essential job Functions:
Review new orders at established intervals of the day
Release new orders upon review of our financial exposure and receivables aging. Ensure all exposures for the assigned portfolio are consistent with the on-line credit limit. Increase or decrease the credit limit accordingly.
Participate in the 5:30 – 6:30 PM order review rotation. In this capacity, order review responsibilities are expanded to include other portfolios.
Initiate (or assign) collection activity and if necessary, escalate collection activity within the customer’s organization to obtain payment within our stated credit policy
Escalate problem accounts to the Credit Manager and make recommendations to hold orders or change payment terms
Interact with Customer Service, Contracts, Field Sales, and Distribution Center to resolve problems.
Maintain well documented customer files on-line to record all credit and collection activities
Regular attendance and punctuality
All other duties as assigned by the Credit Supervisor or Credit Manager
A minimum two (3) years of credit / collection experience or equivalent
Additional Desirable Qualifications Skills and Knowledge:
Strong communication skills, both oral and written
Must be well organized and work independently
Must possess the analytical skills required to review financial exposure, identify delinquent accounts, and make recommendations to continue to ship or to hold future orders.
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status