BD (Becton, Dickinson and Company) Supplier Quality Category Manager H/F in Le Pont-de-Claix Cedex, France
Job Description Summary
BD Medical - Pharmaceutical Systems is a global leader in supplying the pharmaceutical industry with innovative, high-quality, clinically-proven and customized pre-fillableparenteral drug delivery systems. Our offering includes an extensive portfolio of pre-fillable syringes, self-injection systems, safety and shielding solutions. Our products are designed to protect, package and deliver
drug therapies and to maximize healthcare worker and patient safety.
An exciting opportunity has arisen to join our Worldwide Quality organization as global Supplier Quality Category Manager.
You are the one who can make the difference. Join us and be a crucial part of advancing the world of health!
In this role you will be accountable for the Quality Supplier Performances part of assigned categories and responsible for defining and executing the quality roadmap within those categories. You will lead the overall Supplier Quality allocated team and represents the voice of Quality at Supplier Management Operation (SMO) Category board.s.
Responsible for the Quality Management of Critical Suppliers for the business and for managing all Suppliers within one or several category of purchase, your missions will be to:
Lead the Quality Category Team including all worldwide allocated resources (Account leaders, project leaders, HAWA Quality operation, Plant Account leader supports) to ensure compliance to established procedures and meet business priorities.
Manage Quality Performance consistently measured against established procedure
Act on unsatisfactory performance or performance adverse trends
Manage Hypercare suppliers to bring them in targeted performance
Establish CI initiatives, as required, to drive performance excellence
Act as first escalation point for all major quality issues. Is the Customer facing escalation point of contact to decide on course of action and structure support toward resolution.
Discuss with SMO counter parts to agree on course of action, allocated cross functional team and leadership in managing crisis situations.
Contribute or lead Supplier topics from a Quality perspective both on the operational and strategic level
Build Supplier Relationship and knowledge on their quality operations, processes, methods, network, connected to Supplier Quality decision makers. Support Supplier segmentation governance / relationship model.
In this role you will lead all Supplier Management core processes under Quality Accountability including and not exhaustively: Quality contracts, Supplier Complaint, Supplier Change Management, for cause & routine audit program & Quality Performance. Contribute and represent quality pilar on other Supplier Management core processes such as Make vs Buy, Supplier Selection, Qualification & Approval, Long Term Capacity Planning, Supplier Relationship, Change to win.
More broadly you will interface with internal customers/stakeholders on quality activities related to his/her category and support customer facing team for all quality topics related to supplier.
As Quality Member of the SMO category board you need to partner with the category SMO OPS Leader and Procurement Counterpart to:
Build the category Strategy / Roadmap including expectations, deliverables
Capture & define projects pipeline to support, including new product developments, Assurance of Supply, change to win, risk mitigation, continuous improvement
Evaluate & secure resources needs. Prioritize projects based on approved budgets
Continuously assess global Supplier Performance (Quality/Delivery/Cost)
Execute the internal & external governance model
Ensure execution on track including review of KPIs and promptly address undesirable trends. On time project, BRL, Customer Complaint investigation leadtime, …
Address together high-priority issues and finding solutions
Who are you?
Ideally coming from a background in Supply Chain/Quality/industrial or any related field you have a solid experience of minimum 5 years in a similar high volume industry and regulations (pharmaceutical or others) working in an international environment facing and managing customers or suppliers relationships.
A proven, hands on, experience working in a manufacturing environment would be a strong plus.
Essential skills :
Ability to manage priorities and tight deadlines in a fast-paced environment
Good level of autonomy and leadership capacity
Continuous Improvement mindset
Team spirit and flexibility to work within a matrix organization
A fluent level of English
To ensure the safety of our associates, BD supports remote work where possible. This position is based in the listed location, but is temporarily remote-based due to Covid-19. We are continuing to monitor the situation and follow local governmental guidance to advise when is the right time and safe for our associates to return to their BD work location.
Primary Work Location
FRA Le Pont-de-Claix Cedex
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.