BD (Becton, Dickinson and Company) Sr. Quality Engineer in Franklin Lakes, New Jersey

Job Description SummaryAs directed by the Quality Manager, the Sr. Quality Engineer is accountable for support of the continued development, improvement and implementation of the complaint handling system. This position actively participates in quality guidance, resolution decisions and statistical problem solving techniques for complaint investigations as for process improvement and continuous improvement activities.

Job Description

Primary Responsibilities:

  • Consistent application of Quality system standards to assigned Quality system area.

  • Develops solutions to routine assigned activities of moderate scope & complexity.

  • Follows applicable Company / Unit procedures and may make updates to procedures and policies

  • Works within and across functions for assigned Quality systems

  • Working Knowledge of Quality Systems Regulatory requirements and application to Company /Unit requirements

Position Overview:

  • Responsible for initial evaluation of complaints upon receipt from the Regional Complaint Centers.

  • Escalation of complaints and assist in complaint investigations as required.

  • Review complaint investigations and development complaint closure summaries.

  • Development of Complaint Closure Letters as required.

  • Work with Regional Complaint Centers to resolve and address complaint handling issues.

Qualifications:

Education

Required:Bachelors Degree, Engineering or Science Degree preferred.

Experience

Required:

  • A minimum of 5 years relevant experience or a combination of equivalent education and relevant experience.

  • Consistent application of Quality system standards to assigned Quality system area.

  • Working Knowledge of Quality Systems Regulatory requirements and application to Company /Unit requirements

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status.

#LI-OPS

Primary Work LocationUSA NJ - Franklin Lakes

Additional Locations

Work Shift

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status