BD (Becton, Dickinson and Company) Analyst, Solution Integration Workplace and Shared Services in Franklin Lakes, New Jersey
Job Description Summary
The role of Analyst, TGS Solution Integration Workplace and Shared Services , Americas is to serve as the conduit for all of Technology & Global Services (TGS) core solutions on the Americas Business Partner Team. This individual will have deep knowledge of the workplace and shared service solution offerings that are available to TGS’ internal customers. In addition, this individual will be responsible for constantly identifying opportunities and driving the continuous improvement mindset that may come from the application of TGS’ core areas of delivery. This individual will interface with the business partners, TGS’ core areas of delivery and external experts as he or she designs and shapes solutions that create value for our stakeholders. This is a great opportunity for someone who loves technology and process challenges to apply their technical prowess and create impact.
This position reports directly to the Lead, TGS Solution Integration, Americas and will be a member of the Americas Business Partner Team.
Primary responsibilities will include:
Develop a deep knowledge of TGS’ core areas of delivery and become a subject matter expert on TGS’ offerings and capabilities specifically in workplace and shared service solutions
Understand and enhance Americas process, workplace and shared service capability roadmaps by architecting appropriate solutions that enable growth and operational excellence
Drive the continuous improvement mindset across the business partner organization and partner with Americas business team to activate this in a way that captures value for BDX
Lead solution workshops and discovery sessions to recommend the best fit solutions for Americas
Work with TGS Business Partners and TGS’ Core Areas of Delivery to ensure that solutions are not siloed and that they are informed by, and are integrated with, BD’s enterprise roadmaps
Ensure that all designed solutions meet the desired outcomes
Serve as a continuous connector. Energized by a role that is focused on partnership and facilitation. Operates through the lens of what can we do to simplify and improve.
QUALIFICATIONS & EXPERIENCE
The ideal candidate will bring together a combination of strategic understanding, technology and process improvement experience, solution engineering skills, and the ability to communicate.
In addition, this person should also possess:
5+ years of relevant experience in a shared service, process, or technology organization
Broad understanding of processes, technology and data across multiple functional disciplines (i.e., customer facing, service management, finance, etc.)
Demonstrated end-to-end business process thinking
Ability to facilitate solution discovery, blueprint outcomes and lead multiple improvement efforts keeping a service and customer-oriented mindset
Experience with continuous improvement and project management approaches, tools, and phases including Agile
Familiar with system development life cycle documentation, testing and release cycle protocols including business requirements documentation, test scenarios/data/execution, cutover, and hypercare
Ability to influence and break down silos within an organization as well across organizations
Ability to communicate complex business / technical challenges in a simplified manner
Ability to influence stakeholders in written and oral communications
Exceptional ability to lead change using positive and collaborative methods
Experience with major ERP solutions (e.g., SAP, JD Edwards, etc.) as well as leading commercial solutions (e.g., Salesforce, Oracle CPQ, etc.) and analytical platform and data tools
Skilled at working with domain experts in the fields of technology, data and analytics and business processes
Highly collaborative work style which includes working effectively across all organizational levels
Experience working in a highly matrixed organization and in overcoming ambiguity
Deep analytical, evaluative, and problem-solving abilities
Excellent judgment and decision-making
Able to align and work with diverse global stakeholders
Strong humility, listening, creativity, and negotiation skills
Bachelor’s degree in IT, business or a related field is required. Master’s degree highly desirable. Educational certificate or training in a process methodology (Six Sigma, Lean, etc.) is a plus.
Becton, Dickinson and Company is an EqualOpportunity/AffirmativeAction Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.
Primary Work LocationUSA TX - San Antonio
Additional LocationsCAN Mississauga - Derry Road West, USA CA - San Diego (BDB)
Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.