BD (Becton, Dickinson and Company) EMEA IT Project Manager – Order-to-Cash in Erembodegem, Belgium
Job Description Summary
An EPMO Project Manager will be responsible for a specific workstream within a project, assuming overall accountability for and leadership of all activities leading to the IT deliverables for the workstream.
The Enterprise Programme Management Office (EPMO) provides project, programme and portfolio management services for organisation change and continuous improvement initiatives within BD. A new project is intended to generate a step change in business process capability for the BD EMEA region, underpinned by a corresponding forward-looking IT architecture. The role specified in this Job Description is a time-limited role with start and end dates corresponding to the overall programme, i.e. no extension beyond the lifetime of the programme is envisaged.
Ensure the successful delivery of the assigned IT workstream of the project
An EPMO Project Manager will be responsible for a specific workstream with the programme. As such, this role assumes overall accountability for and leadership of all activities leading to the IT deliverables for the workstream. This encompasses the entire delivery lifecycle, taking over from the Discovery phase through blueprinting, localization, solution design and build, user/business testing, data migration, cut-over and go-live, and finally the hyper-care phase. In addition to the core process-oriented deliverables, data and access management, end user training, and change management lie within the scope of the role.
Key Expectations and Responsibilities
Understand and ensure compliance with relevant BD methodologies applicable: I2R/SIAM, Harmony, Athena
Work in concert with, and in support of, other workstream project managers and the Programme Manager to deliver overall programme objectives
Ensure identification, engagement and contribution from key stakeholders for assigned workstream – both operational and governance level
Plan, organise and facilitate workstream meetings/workshops and other required events such that they achieve their agreed objectives, leading to measurable progress against project deliverables and schedules
Ensure outcomes, decisions, issues, risks, assumptions, constraints that arise during the project lifecycle are accurately documented and dispositioned, in alignment with the overall programme methodology
Plan, track and report on workstream progress, in full alignment with and supporting the programme plan
Act as the Single Accountable Point of Contact for Business workstream Leader into the IT organization and vice versa
Seek and enable effective governance for assigned workstream, both within IT and the programme; apply sensible judgement in balancing the needs of more than applicable one governance model
Demonstrate adequate subject-matter functional knowledge ( not functional expertise ) relevant to the assigned workstream in order to effectively engage with team members and advance project activity, leveraging prior experience to recognise potential risks, and prioritise and direct relevant mitigating actions adequately
Skills and Experience Required
Working understanding of contemporary project/programme management processes, methodologies and tools – very important to be able to adapt to BD ways of working with minimum friction/resistance
Minimum 5 years’ experience working on projects/programmes within the ERP domain in global corporations, ideally within life sciences/healthcare/med-tech industries
Proven experience within complex, matrix organizations having outsourced service partners
Ability to work with virtual multi-location, multi-timezone teams
Strong collaborative ability to engage with and constructively challenge business workstream leaders, and motivate individual contributors; relevant business acumen and conflict resolution abilities
Ability to facilitate small to medium size meetings and workshops with up to 25 people
Creating and tracking project plans to completion, developing detail as necessary and relevant to project phase
Maintaining - personally or through team members– the relevant project documentation per BD methodology (e.g. Business Process Flows, Key Business Decisions, Change and Issue Logs, Project Plans, Status Reporting scorecards/dashboards)
Assuring the quality of project deliverables such as process documentation, test scripts, etc.
Navigating and resolving constraints and obstacles such as resource availability, timely decision-making, tools and processes
Strong written and oral communication skills
Proficient in MS PowerPoint, Excel, Projects, Visio and SharePoint, MS Project
Recognised university degree and project management qualification such as PMP
The requirements outlined above are indicative of a typical project manager role, but not exhaustive.
Three such roles are envisaged, each responsible for one of the following workstreams:
Order-to-Cash – including Order Management – all variants of process for Order Intake to Invoicing
Supply Chain – including Supply/Demand Planning, Inventory Management & Distribution, Logistics Execution
Commercial – including Customer Master Data, Pricing, Quotations & Tendering, Rebates, Territory Management, Customer Engagement and Complaints Management
One project manager will be assigned per workstream
Candidates will be assessed and selected according to the criteria set out above and suitability for the these workstreams
Extensive remote working with non-EU teams is required, hence the positions can be based in Erembodegem or Winnersh. There is a preference for the Supply Chain role to be based in Erembodegem.
Primary Work Location
BEL Erembodegem - Dorp 86
GBR Winnersh - Eskdale Road
BD is a leading global medical technology company that creates medical technology, devices and laboratory equipment for a variety of needs across the healthcare continuum. At BD, we are looking for candidates who possess passion, innovative solutions and a commitment to our one mission of improving access to groundbreaking medical and biotechnology services for people near and far, delivering state-of-the-art technology and cutting-edge research in the battle to fight and cure infectious diseases. With a global reach that extends across 50 countries worldwide, our network of professionals collaborates on effective measures to deliver enhanced patient quality such as lower health care delivery costs, improved health care and safety, and expanded health care for all. Join our company and see how you can become a part of one global mission to make a difference in human health.